Clear All Options

Authority

Categories

View All

View Types

Topics

Sort By Sort Period

	Name	Popularity	Type
1.	FY2015 to present Customer Survey Data FY2015 to present Customer Survey Data 311 311, service requests, bdkc, action center, ... Updated daily	802 views
2.	Animal Control 311 Customer Satisfaction Rolled up by Month - Graph Animal Control 311 Customer Satisfaction Rolled up by Month - Graph 311 311, service requests, bdkc, action center, ... Updated daily	721 views
3.	Animal Control 311 Customer Satisfaction Rolled up by Month Animal Control 311 Customer Satisfaction Rolled up by Month 311 311, service requests, bdkc, action center, ... Updated daily	397 views
4.	311 Call Center Service Requests Survey Data 311 Call Center Service Requests Survey Data 311 311, service requests, bdkc, action center, ... This dataset contains results from 311 customer surveys. Someone who calls 311 for an issue is sent a small survey after the City believes it has addressed the issue. Not everyone is surveyed, due to some calls being anonymous, or not being able to locate the requester's mailing address. Results are provided on a 1-5 scale. 1 is unacceptable, 2 is poor, 3 is acceptable, 4 is good, 5 is excellent. Because the cards are physically mailed out there is a time delay between when a service request is closed and when the City is able to enter the survey results into our system. This data set refreshed daily. Multiple results per 311 case are possible due to multiple people requesting the same service for the same location. For example, if 10 people ask 311 to have the City repaint a crosswalk at 12th and Grand Street, each of them will be mailed a survey and the results will show in this dataset.	2,023 views

Showing 4 of 4